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Before Coming to Guangzhou
Posted on July 2,2010

·                                 ● After deciding to move to Guangzhou, your challenge will be to find comfortable accommodations meeting your budget and taste.

·                                 ● At Our Company we offer you a total relocation package, including Service program, Home search, Tenancy Management, and Administration Consulting.

·                                 ● Our service program is tailored to each client. This flexible program ensures an informative introduction about living in Guangzhou. It aims to help you and your families adapt to life in Guangzhou.

·                                 ● Our professional team ensures that our stuff have all the help and information you may need.

·                                 OUR RELOCATION PACKAGE INCLUDES

·                          • Hotel reservation and airport pick-up.

·                          • Welcome package.

·                          • Guidance and recommendations about Guangzhou housing options for foreign friends arriving the city for the first time.

·                          • Assistance with short-term accommodation as well as suitable property for a long-term lease or purchase.

·                          • Consultation about housing budget management.

·                          • Neighborhood tours including the large expatriate communities and schools.

·                          • School and kindergarten information with consultation and advice.

·                          • Latest news and professional analysis of the real-estate market.

·                          • Consultation about latest government real estate policy.

·                          • Introduction about social activities including clubs ,social organizations ,volunteer opportunitiessports teams religious groups and places of worship .

·                          • Introduction about places like bankspost offices ,airlines ,consulates and pharmacies.

·                          • Information about where to eat with an introduction to various Chinese and foreign dining options in the city.

·                          • Introduction to family healthcare including medical/dental clinics and hospitals .

·                          • Guidance about where to shop--shopping centers supermarkets ,delicatessensbookstoresetc.

·                          • Introduction to public transport system-taxissubways and buses.

·                          • Explanation of currency issues-exchange rates information about notes and coinsplace for exchanging money bank deposit regulations .

·                          • offer maid service and assistance as well as information about holiday resorts.

·                                 PRE-MOVE ORIENTATION

·                          • Pre-move questionnaires (Orientation & Home Search) completed by a client allow us to develop an individualized assessment of each clients relocation needs before arrival.

·                          • Orientation materials and targeted property information are sent to our clients before arrival.

·                          • Our website is updated to provide clients with general Guangzhou and china information before arrival

·                                 FREE HOME SEARCH

·                          • Pre-move questionnaire provided for a client to identify their specific housing needs

·                          • Deliver a substantive and detailed report with recommendations that respond specifically to the clients particular housing needs

·                          • Prepare a list of qualified properties with a visiting schedule according to client’s requirements

·                          • Accompany client for property viewing and introduction

·                          • Assist client to prepare a shortlist of property options

·                          • Negotiation of the best terms of lease or purchase

·                          • Arrange for legal consultation. Provide reports to expatriates HR department on the progress made in a search

·                                 MOVE-IN SERVICE

·                          • For long distance relocations, introduction to a professional local relocation company.

·                          • Introduction to international relocation companies offering special discount to our clients.

·                          • Assistance to arrange property and furniture packing/delivery according to contract .

·                          • Final property status check with all necessary follow-up service before move-in date.

·                          • Accompany the client for move-in formalities with property management officer.

·                          • Check furniture and appliances and sign the furniture and appliance list .

·                          • Inspection for any defects (scratches and cracks on furniture, appliances and walls).

·                          • Hand over the keys to the client. Remind the client to sign the key handing list.

·                          • Check water, electricity, and gas meters and sign the meter records.

·                          • Hand over remote controls, appliance manuals and arrange for car parking.

·                                 SHORT TERM LEASING

·                          • Introduction to short-term leasing options.

·                          • find the best match with the clients requirements.

·                          • Ensure that short-term accommodation is within budget and meets the clients requirements.

·                          • Negotiate the most possible terms.

·                                 AFTER SALES SERVICES

·                          • Follow-up call confirming clients’ satisfaction within 7 days after move-in.

·                          • Promptly respond to any special requirements of our clients with efficient quality service.

·                          • Mediation between client and landlord.

·                          • Services related to lease renewal.

·                          • Ensure the refund of security deposits.

·                          • Maintain a computerized corporate contract and management chart(including tenant and landlord information , rent, payment date, lease term, deposit status, renewal status)

·                          • Update “client’s track list”monthly, tracking when new clients arrive in Guangzhou.

·                          • Solicit feed back from clients in order to make improvements in our services.

·                                 TENANCY MANAGEMENTfor corporate clients

·                          • Notify the tenant's company prior to date of rental payment

·                          • Issue rental tax receipts on behalf of the landlord

·                          • Pay utility bills on behalf of the tenant

·                          • Collect rental payments on behalf of the landlord if the tenant's company so prefer

·                          • Our after service department will make sure that any problems the tenant meets in the leased

·                          • Property will be taken care on in a timely manner

·                          • Ensure prompt repayment of deposit on termination of lease.